Responsibility is not responsible for any damage or loss, direct and/or indirect, arising from the sale of goods and services proposed in the catalogue published on the site, also for delayed and/or non-delivery of the product, nor for the correspondence of the goods To the specifications published on the site, nor for any other fact not directly attributable to is not responsible in any way for the compatibility between the various products purchased.
All prices entered on the site, in the relative column are to be understood VAT prices included. Prices can be changed at any time without notice.
VAT exluded prices are available and shown only to authorized dealers. Learn more about here.
The DropShip is a direct delivery service to your final customer. Thanks to this system you can market the totality of our products and we will be able to deliver them directly to your customer. The parcel travels with regular DDT, without quotation of any amount.
Technical information
The technical information included on the Web site, are derived from the information published by the manufacturers of the goods included in our catalogue., therefore, reserves the right to modify/adapt the technical and dimensional information of the products of the catalogue, according to what will be communicated by the producers, even without notice.
Availability of products
In the product catalog published on the site because the access and the possibility to forward orders on line and telephone/fax orders change the real availability of the product, does not guarantee the certainty of assignment of the goods ordered.
The shipping times indicated on the product data sheet and/or the delivery dates in our documents "customer order" are to be understood as the working time required for the delivery of the parcel to the carrier; The indicated delivery date shall be for orders confirmed at the date of issue. They are purely indicative, and may be subject to change in relation to the availability of the goods and/or the time of delivery of the carrier.
For orders not confirmed by an accounting copy of the payment and/or written confirmation by the purchaser within 24 hours of our request, we will not be able to guarantee the availability of the goods ordered.
In addition, by accepting order from external sources such as fax, telephone and representatives scattered throughout the territory, the availability is not updated automatically and in real time.
Risk and property
The goods are shipped in free port, with express courier. The insurance cover on the shipment can be requested during the order's phases; In the event that the goods are shipped in port assigned, after the customer's indication, the risk is to be considered at the customer's expense from the delivery of the goods to the carrier from their warehouses. At the time of delivery of the goods, the customer must verify the integrity of the packages and the quantitative and qualitative correspondence with what is indicated in the accompanying document (DDT). In case of discrepancies, the same must be reported on the same document accompanying and confirmed, within seven days by fax or registered letter, to to the reference commercial. Even if the package is intact, the goods must be verified within seven days of receipt. Any occult anomalies, must be reported in writing by fax or registered letter. Any reporting beyond these terms will not be taken into account. For each statement, the customer assumes full responsibility for the stated.
Orders are accepted only in written form, or by fax, or via Internet (on line). The customer who sends the order via the Internet will receive, at the end of the procedure, a notice of confirmation from the order, by e-mail (e-mail), with the indication of the relevant order number; If, after the order has been sent, the order number is not displayed (after a few minutes), the proposal will be understood as not accepted, with every effect of the law, even if for accounting, administrative reasons or for lack of product.
Decline of contract
The contract is meant to have elapsed unsuccessfully days 15 (fifteen) by our request by email or via telephone or fax instructions to the customer. For orders with payment of advance transfer, as a result of our communication to the customer by email or by telephone or by fax of Ready merchandise and related payment request, the contract means decayed spent unsuccessfully days 7 (seven ) without any notice of payment made by the customer.
Right to cancel orders:
The account holder of VAT can request the cancellation of the order and the reserves the acceptance of the cancellation of the same. The cancellation of the order must be in written form. If the goods were ordered by to their supplier, or made to order (as for labels and ribbons) The reserves the right not to accept the cancellation. In the event of termination, refusal of the parcel, cancellation of the order or forfeiture for non-payment, the customer is due to a lump-sum compensation amounting to 30% of the total price of the order, unless specific requests are higher, if The amount of damage, resulting from our company as a result of the termination or cancellation of the order or forfeiture thereof, will exceed 30%.
Made goods:
To make returns of merchandise purchased at, proceed online from the top Information Bar--> RMA
The products are returned to 100AA Srl in Porto Franco and will be returned to the customer in port assigned. reserves the discretion not to accept requests to return merchandise at its sole discretion, and in any case for products made and/or purchased on the customer's specific request. For labels and/or ribbons, which are manufactured/packaged upon customer's order (business model build-to-order), 100AA SRL does not accept returns.
Tax documentation always accompanies the goods shipped with invoice accompanying, inserted in adhesive pocket placed on the outside of the package. In the case of special requests from the customer or special negotiations, issues transport document and subsequent invoice according to the law.
Goods ordered on 100ASA Srl through this website, via phone, fax or email are delivered with express courier with an in-order charge, if not differently required and/or specified at the moment of the order.
It's absolutely necessary and/or mandatory in order to have the right to use the RMA that the final user must accept with reserve indicating the package conditions (scratches, rotten glass noises, etc...); only in this way the Customer can use his shipment warranty.
As soon as possible you have to send us via mail, from contact module, the details of the damage, also with pictures of the package.
Our RMA office will handle your case and will give you instructions via mail and/or phone.
Jurisdiction and competent court
Applicable law. The sales contract between the customer and is understood to be concluded in Italy and regulated by Italian law. For the settlement of civil and criminal disputes arising from the conclusion of this distance selling contract, if the customer is a consumer, the territorial jurisdiction is that of the reference hole of his municipality of residence; In all other cases, the territorial jurisdiction is exclusively that of the Forum of Santa Maria Capua Vallejo (CE).
To anytime further problem with your order, you can consult the new online dispute resolution platform
Right of withdrawal (D. Lgs. 206/05)
1. In accordance with art. 5 LGs 185/1999, if the customer is a consumer (i.e. a natural person who buys the goods for purposes not related to his professional activity, or does not make the purchase indicating in the order form to a reference of VAT), you are entitled to withdraw from the purchase agreement for any reason, without the need to provide explanations and without any penalties, except as indicated in point 2 below.
2. In order to exercise this right, the consumer must send within 14 working days of receipt of the goods, recommended (with return receipt) containing:
Written manifestation of the will to avail of the right of withdrawal. at the receipt of the registered customer's AR, and after checking the viability of the right of withdrawal, the same will send to the customer the number of authorization to return the goods, which number must be affixed in a manner Very visible outside the enclosure where the product will be physically placed and received at the customer's expense within 10 days of receipt of the authorization.
You can also make the withdrawal through email or fax, following the shipment of the recommended complete with the above requested data within 48 hours. The consumer must also return, at his own expense, the products covered by the withdrawal, intact in every part within 14 working days of receipt of the goods. In accordance with the abovementioned law, the consumer who has fulfilled all the described obligations will be reimbursed within 30 days of receipt of the registered sums paid for the purchase of the products covered by the withdrawal and, In any case, after receiving Of the same products covered by the withdrawal. The cost of the return shipment of the product is charged to only if the product does not conform to the order, or is damaged or battered. Both the recommended and the goods subject to the withdrawal must be sent to:
The manager
Via Roma 208
81010 Dragoni (CE) Italy
3. The right of withdrawal is however subject to the following conditions:
-The right applies to the product purchased in its entirety; It is not possible to exercise recess only on part of the product purchased (e.g. accessories, software attachments, etc...);
-The right does not apply to audiovisual products or to sealed computer software (including those attached to hardware material), once opened;
-The purchased goods must be intact and returned in the original packaging, complete in all its parts, including packing and eventual documentation and ancillary equipment: manuals, cables,.... We recommend, when possible, to insert it in a second box, bearing the RMA number (return authorization code).
-The affixing of adhesive labels or tapes directly to the original packaging of the product must be avoided in all cases;
-According to the law, the shipping costs relating to the return of the property are at the customer's expense;
-The shipment, up to the certificate of receipt in our warehouse, is under the full responsibility of the customer;
-In the event of damage to the property during transport, will give notice to the customer of the incident (by the 5th day from the receipt of the goods in his own warehouses), in order to allow him to immediately file a complaint against the courier from him Chosen and obtain reimbursement of the value of the asset (if insured); In this case, the product will be made available to the customer for its return, at the same time canceling the request for withdrawal; does not respond in any way for damages or theft/loss of goods returned by uninsured shipments;
-upon arrival in the warehouse, the product will be examined to assess any damage or tampering not resulting from transport. If the original packaging and/or packaging are damaged, will withhold from reimbursement due to a percentage, however not more than 10% of the same, as a contribution to the costs of restoration.
4. Without prejudice to any recovery costs for damages to the original packaging, will refund to the customer the amount already paid, by bank transfer or with reimbursement via credit card payment gateways (if the Payment was made by credit card) within 14 days of the return of the goods. It will be the customer's care to provide promptly the bank details on which to obtain the reimbursement (Cod. ABI-CAB-current account of the invoice holder).
5. The right of withdrawal totally decays, for lack of the essential condition of the integrity of the property (packaging and/or its contents), in cases where ascertains:
-the absence of the external packaging and/or the original inner packaging;
-The absence of integral elements of the product (accessories, cables, manuals, parts,...);
-Damage to the product for reasons other than its transport.
In the event of forfeiture of the right of withdrawal, will return the purchased goods to the sender and charge the shipping costs.
Conditions that allow you to benefit from excluding VAT payments
If your company is based in one of the countries of the European Community and if you can provide with a valid intra-Community VAT number, issued by the country in question, may exclude VAT from the total of your order.
The intra-Community VAT consignment shall be issued by the competent tax authorities. You must accept these conditions:
-Declare and warrant that the intra-Community VAT consignment which you communicate to corresponds to that of your company and that it is based in one of the nations of the European Community;
-State and warrant that all orders sent will be made by your company using the intra-Community VAT consignment previously communicated to and warrant that the intra-Community VAT batch, as well as all other data You communicated to, are updated, accurate and accurate and that you will inform us immediately in case of modification or updates of this information; reserves the right to request additional information and/or to request confirmation of the validity of the information relating to your personal account (especially for the intra-Community VAT) with the competent authorities, such as Permitted by the laws in force. expressly authorize to request and obtain the above information from the competent authorities. You also agree to provide with all the information you require, relating to your personal account; will proceed with the cancellation of the order in the event that the VAT notified is invalid or if the requested documents are not provided.
Generally, VAT will no longer apply to the sale of the products if a valid intra-Community VAT consignment has been indicated.
If inaccurate information is provided for the purpose of benefiting from the VAT exemption, the responsible persons shall be liable for prosecution.
1: Credit card
At the time of your purchase you will be directed to the secure site of our payment gateway Multisafepay. It will elaborate the purchase done via your VISA or Mastercard.
2: Early bank transfer to ready goods
>> 2. A: With the payment by bank transfer you will have to carry out the banking operation only upon receipt of our prompt merchandise confirmation email; The goods will be processed from our warehouse only upon receipt of the copy of the transfer to our fax number 0823-1760810 or by email. We reserve the right to start shipping only after a monetary transaction has occurred. reserves, at its sole discretion, the right not to carry out the shipment of the goods, even after accepting the order, to those customers who are out of trust, or with unresolved or, in litigation. In case of cancellation of the order, 100AA SRL will put back the amount paid by the customer with the same means with which he received

Right way to add your VAT identification number

100ASA, to correctly offer their services to the customers with a VAT number, accepts only VATs with European format, that is the classic numerical/alphanumerical sequence preceded by the abbreviation of the nation (es: for Italy, it is ITXXXXXXXXXXX).